![]() This may seem like a small thing, but honestly. So if you aren't using Logic on a Mac, the key benefit of the Mk2 is that almost everything you would do with the mouse before, can be done on the keyboard itself. The transport buttons aren't supported at all, and most of the other DAW-controlling buttons don't work, either. I use a Mac with Logic, and the difference between the Mk1 and Mk2 is really nothing at all, because most of the fancy features of the Mk2 don't work on the Mac or in Logic. If you accidentally installed the MASCHINE Factory Selection and it stays in demo mode, please uninstall it again as shown in these articles for Mac or Windows.It really depends on which platform and DAW you are going to use it with. If you already own a full version of MASCHINE 2 (including the full MASCHINE Factory Library), you should not install the MASCHINE Factory Selection, because this causes double entries in the MASCHINE browser. ![]() The MASCHINE Factory Selection is a smaller entry-level version of the full MASCHINE Factory Library. Click the Reload button on the top of Native Access to check for availability. Note: it may take several minutes for your software to become available. Click Add a Serial in Native Access to enter your NI hardware serial number. You can find the NI hardware serial number on the underside of your device or on the included registration card. If you purchased an NI hardware product, make sure you register the hardware license first, before attempting to install its bundled software. See this article to cancel a transfer request. Make sure the base product for your Crossgrade / Update / Upgrade is not being transferred.įor example: If you purchased a TRAKTOR PRO 3 Update, the corresponding base product (TRAKTOR PRO 2) cannot be transferred from your NI user account. Do Not Transfer or Unregister the Base Product Note: If you purchased the wrong Crossgrade / Update / Upgrade product, you can contact our Account Support team by clicking here. You must be logged into your account on the Native Instruments website in order for your pricing options to appear. ![]() The purchase page on our website will indicate which pricing options are available to you. Make sure that you purchase the correct Crossgrade / Update / Upgrade product. To check which email address is used to log into Native Access, hover your mouse above the user icon on the lower left.Ĭhoosing the Right Crossgrade / Update / Upgrade Option ![]() Make sure you are logged into Native Access with the same email address you previously used to register the base product. Be sure to try entering all possible variations if any part of your serial number is unclear. For example, the serial could include letters such as B, I, O, and S and these might appear in print as the numbers 8, 1, 0, and 5 (or vice-versa). In some cases, certain characters or "digits" in your product serial number may be unclear. Solutions Check the characters of the serial number Attempting to install the MASCHINE Factory Selection, even though the full MASCHINE 2 Software and MASCHINE Factory Library are already installed.Attempting to activate a software serial before activating the corresponding hardware product (this applies to hardware / software bundle products only).Attempting to activate a product before the base-product license transfer is completed.Attempting to register a Crossgrade / Update / Upgrade version without a license for its base product.Logging into Native Access with the wrong NI account.The serial number was typed in incorrectly.This error may be caused by the following: When trying to register a product with Native Access 2 (dark version), you receive the following error message: Invalid serial!
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